Autisoul Privacy Policy
At Autisoul, we believe every individual deserves respect, dignity, and safety — including how their information is handled. This Privacy Policy explains what data we collect, how we use it, and your rights.
1. Information We Collect
We collect information that helps us provide better services and support for individuals, families, and organizations:
Personal Information:
- Name, email address, phone number
- Company or organization (for business clients)
- Billing and payment information (if applicable)
Sensitive Information:
- Health-related details shared voluntarily (diagnoses, therapy needs, learning differences)
- Educational or workplace support information
Technical Information:
- IP address, browser type, device information
- Usage data (pages visited, resources accessed, session duration)
2. How We Use Your Information
We use your information to:
- Provide services, coaching, and resources tailored to your needs
- Respond to inquiries, requests, and support tickets
- Improve our website, programs, and user experience
- Communicate updates, newsletters, and educational content
- Ensure compliance with legal obligations and safety requirements
We do not sell or rent your personal information to third parties.
3. Cookies and Tracking
Our website uses cookies and analytics tools to:
- Improve your browsing experience
- Track website performance
- Provide personalized content
You can disable cookies through your browser settings, though some features may not work properly.
4. Sharing Information
We may share information with:
- Service providers (payment processors, email services, hosting platforms)
- Research partners (only anonymized and aggregated data, never identifiable without consent)
We never share sensitive personal information without explicit consent.
5. Protecting Your Information
We implement strict safeguards to protect your information:
- Secure servers and encrypted data storage
- Limited access to authorized personnel only
- Regular monitoring and updates to security measures
6. Data Retention
We retain your personal information only as long as necessary to provide our services and fulfill legal obligations. You may request deletion of your data at any time.
7. Your Rights
You have the right to:
- Access your personal information
- Correct or update your information
- Request deletion of your data
- Withdraw consent for data collection at any time
To exercise these rights, contact us at info@autisoul.com.
8. Information for Parents and Guardians
- If you are a parent or guardian providing information about a child under 13 (U.S.), we require parental consent.
- We do not knowingly collect personal information from children without this consent.
9. Third-Party Links
Our website may include links to other websites. We are not responsible for their privacy practices. Please review their policies before sharing personal information.
10. Legal Compliance
We comply with applicable laws protecting personal and health information, including:
- COPPA (for children under 13, U.S.)
- GDPR (for EU residents)
- HIPAA guidelines (when applicable)
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new effective date.
12. Contact Us
If you have questions or concerns about your privacy or this policy:
Email: info@autisoul.com
Your trust matters. At Autisoul, protecting your information is part of respecting your journey.
